Legal agreement governing your use of hoki69 online gaming services
Welcome to hoki69. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and hoki69 ("We", "Us", "Our", "Platform", "Company") governing your access to and use of our online gaming platform, including our website located at https://hoki69.cam and all associated services, games, and features.
By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these Terms, you must not use our services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of hoki69 services following any changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.
For the purposes of this Agreement, the following terms shall have the meanings set forth below:
You must be at least 21 years of age to create an account and use hoki69 services. By registering, you confirm that you have reached the legal age for online gaming in your jurisdiction. We reserve the right to request proof of age at any time, and failure to provide valid documentation will result in account suspension and forfeiture of funds.
hoki69 primarily serves players residing in Indonesia. Users are responsible for determining whether online gaming is legal in their specific location. We do not accept players from jurisdictions where online gambling is prohibited by law. If you access our services from a restricted jurisdiction, you do so at your own risk and we reserve the right to void all transactions and close your account.
The following individuals are prohibited from using hoki69 services:
Age Verification: hoki69 strictly enforces the 21+ age requirement for all Indonesian players. We will request government-issued identification (KTP or passport) during the KYC verification process. Providing false information is grounds for immediate account termination and forfeiture of all funds.
To use hoki69 services, you must create a personal account by providing accurate, complete, and current information including your full name, date of birth, email address, phone number, and residential address. You may only register one account per person, household, IP address, and payment method. Multiple accounts are strictly prohibited and will result in closure of all accounts and forfeiture of funds.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login information with any third party. You agree to immediately notify hoki69 of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.
hoki69 is required to verify the identity of all users before processing withdrawals. You agree to provide valid identification documents including a government-issued photo ID (Indonesian KTP or passport), proof of address (utility bill or bank statement dated within the last 3 months), and proof of payment method ownership when requested. Verification typically takes 24-48 hours. Failure to complete KYC verification will result in withdrawal restrictions.
You must keep your account information current and accurate. If your personal details change, including your address, phone number, or email, you must update your account settings promptly. We may suspend accounts with outdated information until verification is completed.
hoki69 accepts deposits via Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallet services (OVO, DANA, GoPay, ShopeePay, LinkAja). All transactions must be conducted in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50.000. There is no maximum deposit limit, though transactions exceeding Rp 50.000.000 may require additional verification.
Deposits are credited to your account instantly upon confirmation from your payment provider. You are responsible for ensuring that all deposit information is correct. hoki69 is not liable for funds transferred to incorrect accounts due to user error. All deposits must originate from payment accounts registered in your own name. Third-party deposits are strictly prohibited and will be returned to the sender.
You may request a withdrawal at any time, subject to the following conditions: (a) your account must be fully verified through KYC procedures; (b) you must have completed any applicable wagering requirements for bonuses; (c) withdrawals must be made to a payment method registered in your own name; (d) the minimum withdrawal amount is Rp 100.000. hoki69 reserves the right to request additional documentation before processing withdrawals.
Most withdrawals are processed automatically within 5-15 minutes during Indonesian banking hours (Monday-Friday 08:00-16:00 WIB, Saturday 08:00-12:00 WIB). First-time withdrawals and amounts exceeding Rp 20.000.000 may require manual review and can take up to 24 hours. Withdrawals requested outside banking hours will be queued and processed when banks reopen. We reserve the right to conduct enhanced due diligence on high-value withdrawals.
hoki69 does not charge fees for deposits or withdrawals. However, your payment provider or bank may impose their own transaction fees, which are beyond our control. Currency conversion fees do not apply as all transactions are conducted in IDR.
hoki69 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback programs, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, maximum bet limits, and expiration dates. These terms are clearly stated in each promotion's description and must be read carefully before opting in.
Most bonuses carry wagering requirements, typically ranging from 20x to 40x the bonus amount, which must be completed before bonus funds can be withdrawn as cash. Different games contribute different percentages toward wagering requirements. Slots usually contribute 100%, while table games may contribute 10-20%. Wagering requirements must be completed within the specified time period, usually 30 days from bonus activation.
Only one bonus can be active on your account at any given time. Bonuses cannot be combined unless explicitly stated. You may not withdraw bonus funds or use them on restricted games. Abuse of bonuses, including creating multiple accounts to claim bonuses multiple times, will result in forfeiture of all bonuses, winnings, and account closure.
hoki69 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. In the event of cancellation, we will honor bonuses already activated but may discontinue new activations. We also reserve the right to exclude specific users from promotional offers at our discretion.
All games offered by hoki69 operate using random number generators (RNG) certified by independent testing agencies to ensure fairness. Results are random and cannot be influenced by players or the platform. By using our services, you accept that gambling involves risk and that you may lose money. You are responsible for your betting decisions.
The following activities are strictly prohibited and will result in immediate account closure and forfeiture of funds:
In the event of a game malfunction, software error, or incorrect payout, hoki69 reserves the right to void all affected bets and return stakes to players. We are not liable for any losses resulting from technical errors beyond our control, including internet connectivity issues, hardware failures, or third-party server problems.
All sports bets are subject to the official result as determined by the governing sports authority. In cases where events are postponed or cancelled, specific settlement rules apply as outlined in our sports betting terms. We reserve the right to void bets if we detect match-fixing, insider betting, or other irregular betting patterns.
hoki69 is committed to promoting responsible gaming and preventing gambling-related harm. We provide tools to help you manage your gaming activity, including deposit limits, session time limits, self-exclusion options, and reality checks. Gambling should be entertainment, not a way to make money or solve financial problems.
If you feel that gambling is negatively affecting your life, we encourage you to seek help. You can set deposit limits through your account settings, activate temporary self-exclusion periods (24 hours, 7 days, 30 days), or request permanent account closure by contacting support. For additional resources and support organizations, please visit our Responsible Gaming page.
We also offer support for family members and friends of individuals with gambling problems. If you suspect someone you know is experiencing gambling-related harm, contact our support team for guidance and resources.
While we strive to maintain continuous service availability, hoki69 does not guarantee uninterrupted access to our platform. We reserve the right to suspend or modify services for maintenance, security reasons, or due to circumstances beyond our control. We are not liable for any losses resulting from service interruptions.
To the fullest extent permitted by law, hoki69's total liability to you for all claims arising from your use of our services shall not exceed the total amount deposited into your account during the six months preceding the claim. We are not liable for indirect, consequential, or punitive damages.
Our platform may contain links to third-party websites or services, including game providers and payment processors. hoki69 is not responsible for the content, accuracy, or practices of these third parties. Your use of third-party services is at your own risk and subject to their terms and conditions.
hoki69 services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be error-free, secure, or meet your expectations. You use our platform at your own risk.
We reserve the right to suspend or terminate your account immediately without prior notice if we suspect fraud, breach of these Terms, abusive behavior, or illegal activity. Suspended accounts cannot access funds until the investigation is complete. If violations are confirmed, your account will be permanently closed and funds may be forfeited.
You may close your account at any time by contacting customer support. Upon closure, you must withdraw your remaining balance. Accounts with pending bonuses or wagering requirements cannot be closed until those conditions are met or the bonus is forfeited.
Accounts with no login activity for 12 consecutive months are considered inactive. We may charge a monthly maintenance fee of Rp 50.000 after 12 months of inactivity. If the balance reaches zero, the account will be closed. You can prevent this by logging in or contacting support to reactivate your account.
These Terms and Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to hoki69's operating jurisdiction. Users accessing our services from Indonesia are responsible for compliance with local regulations.
In the event of a dispute, we encourage you to first contact our customer support team to seek an amicable resolution. If the dispute cannot be resolved through support, it may be escalated to our management team for review. All disputes will be handled fairly and in accordance with industry best practices.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed from the remainder of these Terms, which shall continue in full force and effect.
If you have questions about these Terms and Conditions, need clarification on any provision, or wish to report a violation, please contact our support team:
Our customer support team operates in both Indonesian and English and is available around the clock to assist with any questions or concerns.
Document Version: These Terms and Conditions were last updated in January 2026. We recommend reviewing this page periodically, as continued use of hoki69 services constitutes acceptance of any modifications.
Quick reference to the most important terms every hoki69 player should know
You must be 21 years or older to use hoki69. Valid government-issued ID required for verification.
Multiple accounts are prohibited. One account per person, household, IP address, and payment method.
Identity verification required before first withdrawal. Upload KTP or passport within 24-48 hours.
All bonuses carry wagering requirements (typically 20-40x) that must be met before withdrawal.
Automated betting, collusion, bonus abuse, and fraud result in immediate account closure.
Set deposit limits, take breaks, and use self-exclusion tools. Help is available 24/7.
Our FAQ page answers common questions about accounts, payments, bonuses, and more. For additional information, review our Privacy Policy and Responsible Gaming guidelines.
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